Shipping

WORLDWIDE 

All orders will be processed and shipped within 48 hours after receiving the payment.

Shipping cost will depend on your country of destination and it will be count during the checkout.

Shipping may take up to 7-24 working days. 

Once the order has left the warehouse, delivery redirection is not possible. 

We will inform you if the delay occurs. Please note, that delays may arise during holidays and not working days. 

If you provide an incorrect delivery address and the order is returned to us, or you fail to receive delivery, we will redeliver the product to the correct address, if provided, subject to payment of additional delivery cost.

CHRONOS does not take responsibility for any additional charges incurred including return shipping costs and does not take responsibility for duties and taxes applied in the country of delivery.

Please note that CHRONOS does not deliver to hotels.

GEORGIA

Shipping to Georgia is free.

Shipping in Tbilisi may take up to 2-4 hours (orders before 16:00) or 1 day (orders after 16:00) and 2-5 working days in the regions of Georgia.

Once the order has left the warehouse, delivery redirection is not possible. 

We will inform you if the delay occurs. Please note, that delays may arise during holidays and not working days. 

If you provide an incorrect delivery address and the order is returned to us, or you fail to receive delivery, we will redeliver the product to the correct address, if provided, subject to payment of additional delivery cost.

Exchange & Returns

WORLDWIDE

We do not have international exchange/return services.

GEORGIA 

If you decide to exchange / return the purchased jewelry, it must be returned to us within 48 hours after delivery, to a pre-agreed address.

Please note that CHRONOS does not cover re-shipping fees in case of return and exchange. About shipping fee, you will be notified in advance. 

The item is exchanged / returned only in the first condition (undamaged jewelry, annotation, packaging). Before you send the jewelry it is necessary to send the photos. 

We do not take responsibility for the loss of the shipped item.

In case of return, the amount will be returned to your bank account within 3-5 working days, with the difference of the shipping fee.